DEVELOPING ACCESSIBILITY MEASUREMENT INDICATORS FOR IRANIAN HEALTH CENTERS
Abstract
Background: All over the world there is a pressure to improve the performance and it is not achievable unless we have a performance measurement tool. The purpose of study was to identify a list of indicators for accessibility measurement of Iranian health centers.
Methods: The study was conducted in three stages: first, conducting review articles of the literature to identify different indicators for accessibility measurement; second, the Delphi process was used with participating eighteen experts in three Delphi round; third, Analytical Hierarchy Process method was used to weight each indicator.
Results: 31 indicators were identified in the literature review. The Delphi method reduced the list to eight indicators.
Conclusions: This model can be used as a template for measuring accessibility to the health centers in developing countries.
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